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Beauty Industry, Beauty Launches

Avon & MAC Rank #1 in Retail Survey

The brands earned Newsweek’s title ‘America’s Best Customer Service.’

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By: Marie Redding

Senior Editor, Rodman Media


The results of Newsweek’s survey, America’s Best Customer Service 2019, are in — and here are the beauty brands that scored one of the top three spots in two retail categories — online and brick-and-mortar.

Newsweek says its team worked with global research firm Statista to collect and analyze data across 141 retail categories. The compiled rankings reveal the best customer-service companies in the U.S.

In the category “Online Retailers — Perfume and Cosmetics, Online” the top three companies are Avon, Clinique, and Tare Cosmetics.

In the category, “Brick-and-Mortar Retailers — Perfume and Cosmetics” the top three companies are MAC, Sephora, and Bath and Body Works. 

See the full survey results here. 

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